In the first of a series of features produced for FM World, industry veteran Lionel Prodgers returns to the floor of FM service delivery, this time at Mace Macro’s call centre in Camden Town. Link to PDF: Back to the FloorRead more
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With World FM Day 2016 less than a month away (Wednesday 13 July) it is time to promote our profession, share our experiences and celebrate our successes. It’s also a good opportunity to reflect on past events including BIFM’s inaugural World FM Day celebration at Google’s HQ in London in 2009 where Lionel Prodgers gave…Read more
Lionel Prodgers will be chairing the World FM Congress this year and steering the discussions towards current best practices and trends shaping the future development of innovative technologies, systems and processes crucial in delivering premium FM services. Taken from a recent interview with the event organisers Prodgers commented “My overall impression is that across the…Read more
The development of new mobile applications and wireless sensors is continuing apace bringing new functionality to the way we live and work. We know how to integrate new sources of data to produce real time performance reporting.Read more
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